Open Office is the unsung software for personal computer usage. It offers two very convincing reasons to download: 1.) It's free. And 2.) It comes with 24/7 online help. People tend to shy away from the software, either because they have never heard of it, or because they have heard that it is complicated. While it is a bit more challenging to get accustomed to than the Word software which you have probably been using for most of your life, it has even more features once you learn the mastery of it. TestFreaks